We guarantee 30 days to refund after receiving BLTouch.
Except as otherwise noted, every product purchased at ANTCLABS has a 30-day return policy. If an item is faulty, you may return or exchange it within 30 days of receipt.
Any item found to be broken or malfunctioning because of use beyond regular expectations or neglect by the customer will not be accepted for return.
ANTCLABS is not responsible for any customs, duties, taxes, or import fees incurred in the shipment of items or replacement parts to other countries. If the customer elects to abandon their shipment in lieu of paying customs, taxes, or import fees on their order or returning the item(s) to us, no refund will be given.
All return shipping costs are the responsibility of the customer.
In order to confirm whether the BLTouch was defective or not, a customer has to bring (or send) the BLTouch to ANTCLABS.
Note 1: A BLTouch can only be deemed defective by ANTCLABS Technical Support.
Note 2: The Customer Service Representative may need additional information from you depending on the nature of the problem.
(1) Your name, address and telephone number(s)
(2) Where/When did you purchase BLTouch
(3) Product serial number
(4) A specific explanation or picture of the problem
In the event of defects in the manufactured product, the customer shall exercise any of the following remedies through the store where they purchased it.
repair, replacement, or refund
Other than repairing or replacing the product, the extent of our liability shall be limited only to the factory price of the product.
ANTCLABS is not responsible for direct, indirect, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, goodwill, damage to or replacement of any equipment or property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with ANTCLABS products. ANTCLABS' total liability is limited to the repair, replacement or refund of this product pursuant to the terms of this warranty.
As a result, all warranty other than repair, replacement or refund of the product, express or implied, are hereby expressly disclaimed.
Any dispute arising out of or in connection with this contract shall be finally settled under the applicable laws of the Republic of Korea.